Refund Policy

Thank you for shopping with Drop Fresh Filters. We strive to ensure you are completely satisfied with your purchase. If for any reason you are not satisfied, please review our refund and return policy outlined below.

Returns

We accept returns within 30 days of delivery. To qualify for a return, items must be unused, in their original packaging, and in the same condition as when you received them.

To initiate a return, please contact our support team with your order number and the reason for the return.

Non-Returnable Items

The following items cannot be returned:

• Products that are used or damaged

• Items returned without the original packaging

• Clearance or final sale items

Refunds

After we receive and inspect your returned item, we will notify you regarding your refund status. If approved, the refund will be issued to your original payment method.

Please allow a few business days for your bank or credit card provider to process the refund.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us directly.

Return Shipping

Return shipping costs are the responsibility of the customer, except when the product arrives damaged or defective.

Contact Us

If you have any questions regarding returns or refunds, please reach out to us:

Email: support@dropfreshfilters.com